Managing groups and teams in the workplace is a key area of competence required by public sector officers. This workshop provides a range of conceptual frameworks for understanding the dynamics of teams and the principles of leadership within a team context. The workshop will equip participants with an understanding of group development, emotions management, conflict resolution, and group decision-making.
Key issues for discussion in this workshop include:
Approaches to the study of groups
Frameworks for assessing group roles and behaviour
Structures and processes to enhance group formation, development, maintenance & closure
Models of group effectiveness
Management of conflict
Methodology
Facilitators will lead discussion providing key concepts, outlining relevant issues and providing core information for participants to discuss and analyse. The approach is interactive with role-play and activity-based processes in use.
This workshop equips participants to:
Identify a number of frameworks used to study groups;
Recognise a variety of group roles;
Describe the structures and processes in group formation and development;
Explore a range of context specific leadership styles;
