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3-Day Workshop
Facilitated by: Wayne Graham and Dr Scott Prasser
Building on the one-day Essential Management Skills Workshop, this three-day workshop explores the key management issues and core management practices in more depth to further enhance management skills.
Day one: Leadership and Emotional Intelligence
Day one takes a hands-on and interactive approach to developing managerial strengths and natural leadership abilities. It involves identifying management and leadership styles through
self-assessment and experiential methods.
The course will focus on tools that deliver change in the workplace.
Key issues for discussion in this workshop include:
- Developing emotional Intelligence
- Leadership style
- Understanding self and others
- Leading staff
- Communicating effectively
Day Two: Managing people, performance and conflict
Day two extends on the frameworks and experiences from day one by offering tools and techniques to manage people more effectively. Participants will have the opportunity to analyse and develop their management skills across a range of dimensions including advanced conflict management skills, negotiation skills and performance measurement.
Key issues for discussion in this workshop include:
- Motivating staff
- Making better decisions
- Leadership and management
- Dealing with conflict
- Job design
- Recruitment and selection
- Performance appraisal
- Rewarding staff
- Handling conflict
- Building positive relationships
Day Three: Developing strategy and structure
Day three provides an opportunity for participants to link the material from day one and two to identify key actions from the past and to develop a future action plan. This process will consider a range of possible structures to enable this action plan to be implemented and reviewed. Participants will have the option to apply the concepts and frameworks to their actual workplace situation. The workshop will be interactive and will use case studies, role plays and experiential activities to apply frameworks relating to strategy and structure.
Key issues for discussion in this workshop include:
- The 10 schools of strategy
- Deliberate and emergent strategies
- Strategy development processes
- Strategic thinking
- Matching strategy to structure
- Designing structures to suit the workplace
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